Duty of Candour

Duty of Candour


The introduction of the duty of candour is a major change in health and social care and this short course will introduce practitioners to what is expected of them under the duty. Refresh your knowledge if you are already familiar with the duty, or gain knowledge for the first time if you are responsible for applying the policy that guarantees this at the setting.


People in every single role within a health and social care setting have clear responsibilities under the duty of candour, and accountabilities too. The Care Quality Commission (CQC) is responsible for enforcing the duty of candour together with the police and the courts. If organisations fail in any part of this duty, they are liable for heavy penalties. There are lots of reasons, therefore, to take knowledge about the duty of candour very seriously. 


Learning outcomes


  • You will understand their responsibilities and accountabilities under the duty, as well as those of your team, managers, and setting
  • You will feel empowered to speak up if they see bad practice at the setting, and own up if you make a mistake
  • When you make a mistake or something goes wrong and the setting is at fault, you will know how to respond and how important it is to apologise to individuals and their relatives


Advantages of this course


  • A binding commitment to a culture of honesty is what we would all want for ourselves and our loved ones if we were accessing health and social care services. This course will outline what this looks like in practice and how you can ensure this becomes second nature to you as you run through your daily care routines. 
  • Website and video resources are utilised to explain the information further
  • There is also suggested extended reading that gives both practical information and links to websites to expand knowledge


Laser Learning is a Skills for Care endorsed provider. 

You may also be interested in our short course: Inspections, ratings, and the CQC

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